Shipping policy

Shipping Information

S3 Collective offers free USPS Ground shipping on U.S. orders over $150. Please note that shipping carriers may experience delays during peak or holiday seasons. If you require upgraded shipping, please contact our customer care team at customerservice@shops3collective.com before placing your order.

All orders are shipped via USPS Standard Shipping unless otherwise selected at checkout. Shipping costs are calculated based on package size and destination. Please allow 3–5 business days for order processing before shipment. Once shipped, delivery typically takes 3–5 business days, depending on location.

We also offer a USPS Priority Mail option. Priority shipping does not reduce processing time and only expedites transit once the package has shipped. Please allow up to 2–3 business days for processing before Priority Mail orders are sent.

If you place multiple orders, they may be automatically combined and shipping costs prorated. Tracking updates may take up to 24 hours to reflect combined shipments.

Shipping Responsibility Disclaimer

S3 Collective is not responsible for shipping delays, lost packages, damaged items, or packages marked as delivered by USPS or UPS. Once a package is handed off to the carrier, it is outside of our control. We do not refund shipping fees if a carrier fails to meet estimated delivery times.

All packages are insured for up to $100. If your package is lost or damaged, you must file a claim directly with the carrier by contacting USPS Claims Support or UPS Claims Support.

Address Accuracy

Customers are responsible for providing accurate shipping information. S3 Collective is not responsible for packages returned due to incorrect or undeliverable addresses. Orders cannot be changed, canceled, or modified after checkout, except in limited circumstances. If your order is returned "undeliverable" or "incorrect address" a duplicate shipping fee may incur to send your order again.